Secure messaging

Across every desktop and device


The need for secure messaging


According to a recent Black Book survey, 30% of clinicians receive daily unsecured texts with PHI. Why? Because care providers find texting to be more efficient than any of their other communication tools. However, SMS messaging is not a secure form of communication that can result in a HIPAA violation of up to $1.5 million per event, per hospital. Organizations need to implement a secure messaging strategy, and solution, to secure PHI and improve workflows.


Your secure messaging strategy


What if you could…

  • Improve provider productivity by eliminating phone tag in workflows such as consults, referrals, and order verifications?

  • Easily coordinate care by replacing pagers with a solution that can deliver lab results, EKGs, wound photos, and other patient information easily and securely across care teams and organizations?

  • Meet HIPAA requirements while enabling your providers to use secure messaging from their personal or corporate-owned device?

Imprivata Cortext is the secure communications platform for healthcare that enables organizations to replace pagers and improve care coordination, inside and outside the hospital.


Features and benefits

Communicate securely across any desktop or device

cross-device communications

Imprivata Cortext enables care providers to communicate securely from their smartphones, tablets, or desktops. All messages, settings, photos, and notifications sync real-time across every desktop and device. Imprivata Cortext is supported on most native platforms, with native mobile applications for iOS & Android, a native desktop application for Windows, and a web based application for any browser. 

Read more about the ecfirst HIPAA certification.


Provide a better, secure alternative to SMS messaging

secure sms messaging alternativeImprivata Cortext lets providers switch to a secure messaging solution with greater functionality than SMS, including an instant clinical contact directory, organization-wide groups, persistent alerting, and more. 

Instantly know when a message is read

text message meta data

Imprivata Cortext provides detailed read information with timestamps, so care providers can know who is reading texts, and when they are received. 

Create organization-wide and personal groups

convenient group messagingImprivata Cortext allows users to create organization-wide groups, such as a CODE STEMI team, CODE BLUE team or ORTHO ON-CALL team. Users can also create personal groups for colleagues who they communicate with often.

Communicate securely across multiple organizations

secure cross-organization messagingOver 60% of providers practice at more than one facility. Imprivata Cortext lets your clinicians communicate across hospitals, clinics, rehab centers, or other facilities, replacing a pager with a single communication platform. 

Sync messages across any device

cross-device messaging synchronization

Whether a provider is on a smartphone, tablet, or workstation, all message history, notifications, contacts and settings sync instantly across all devices.


Imprivata Cortext gives care providers a faster, more efficient way to identify and contact the on-call specialists during a given shift. Instead of relying on separate applications or hand-written lists on whiteboards, providers can use Imprivata Cortext to quickly identify the correct specialists and initiate communication from within the Imprivata Cortext application, delivering a fast, efficient, and convenient workflow.

Broadcast organization-wide messages

message broadcasting

Imprivata Cortext lets administrators quickly send a secure message to all users for high-urgency reasons (e.g. code team activations, weather or safety alerts) or administrative purposes (e.g. software upgrades, construction projects, organizational policy changes).

Set up and manage users through active directory

active directory user managementImprivata Cortext enables organizations to flexibly manage their users, through either a native Active Directory Synchronization, or a csv file. 


Integrate your existing systems

messaging system integration

Imprivata Cortext provides both a REST and WCTP API that can integrate with your scheduling, paging, alerting, and other existing systems. 

Wipe lost or stolen devices remotely

wipe lost or stolen devices

When a device is lost or stolen, administrators can easily wipe patient information to protect against HIPAA violations. 

Comply with HIPAA regulations

hipaa compliant messaging

Imprivata Cortext is certified for HIPAA compliance by an independent 3rd party  and backed by a Business Associate Agreement. 

Featured resources

CIO's guide to secure communication

The risks associated with sending Electronic Protected Health Information (ePHI) via unencrypted text messaging are significant, especially given the climate of rising enforcement of compliance with The Health Insurance Portability and Accountability Act (HIPAA) and The Health Information Technology for Economic and Clinical Health (HITECH) Act. However, there is high demand amongst healthcare providers to use text messaging as a fast, convenient way to communicate and collaborate with colleagues.

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